The Ximenez-Fatio House Museum

Health, Safety, and Accessibility Policies

 

Welcome! Thank you for visiting the Ximenez-Fatio House Museum, we are excited to have you on tour! The Ximenez-Fatio House Museum is an historically accurate 18th century home located over two city lots in the heart of the Aviles Street Arts District.

 

Accessibility

Our main walkways are crushed shell and/or concrete. The Fig Tree Gift Shop is ground level with no step-ups or downs. The ground level of our House Museum is poured concrete and wood flooring, however, due to the historic nature of the building, can be unlevel in areas and may require step-ups and downs.  The second and third levels of our House Museum are only accessible by wooden stairs with railings. The outdoor kitchen and washhouse are ground level and accessible. Designated areas for guest seating are provided, but limited. Historical furniture and accessories may not be sat upon unless advised so by your guide.

Weather

Winters may be chilly and summers hot and humid in St. Augustine. Rain, especially in the summer, is frequent. Due to the historic nature of our House Museum, it must be noted there is no air conditioning within the museum itself. The Fig Tree Gift Shop has air conditioning for the comfort of our guests and bottled water is available for purchase.

All tours and events will operate as scheduled unless in the event of lightening or dangerous conditions. Tours and events may, however, have a delayed start time in the instance of inclement weather. We will contact you if there are any changes to your scheduled tour. In the instance of a cancelled tour or event due to inclement weather, refunds will be offered at 100% of the original purchase price unless otherwise noted. Refunds will be issued in the form of the original purchase payment type.

Parking

Free parking is available, but limited and on a first come, first served basis in our gravel parking lot. Parking is only for the duration of your tour or event.

Restrooms

Guest restrooms are available on site and are wheelchair and stroller accessible.

Service Animals

All service animals are welcome on our grounds, in the museum and Fig Tree Gift Shop.

Dogs

We love dogs! Your leashed pet pooch is welcome on our museum grounds, and we have a water and clean-up station available. We do respectfully ask, however, that dogs are not brought into the Fig Tree Gift Shop or inside the House Museum.

COVID-19 Health and Safety

The health and safety of our staff and guests is of the upmost importance. As we go through this difficult time, we require staff and guests to wear a mask or other appropriate face covering which covers both the nose and mouth while on the museum property until further notice. Social distancing is strongly recommended. Thank you for your understanding.